Return Policy

Overview

Our refund and return policy lasts 60 days. If 60 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

RETURN REQUIREMENTS:

  • Merchandise must be returned within 60 days of the order delivery date.

  • Merchandise must be unworn, unwashed, unstained, and unperfumed.

  • Any products marked FINAL SALE cannot be returned.

  • All footwear returns must include the original shoebox in its original condition without postal labels.

  • Handbags sold with a dust bag or other packaging must be returned with the original dust bag and packaging.

Please note that if you paid for shipping at the time of your original order, you will not be credited for the cost of shipping when we receive your return. If your return does not adhere to the requirements, it may be sent back at additional cost to the customer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 1–3 business days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company; it may take 1–3 business days before your refund is officially posted.
Next, contact your bank, as it may also take 1–3 business days for the refund to be processed.

If you have done all of this and still have not received your refund, please contact us at info@Neesedresses.com.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at info@Neesedresses.com.

Shipping Returns

Before returning your product, please contact our customer service team at info@Neesedresses.com to obtain the return address and instructions.

Need Help?

For any questions related to refunds and returns, please contact us at info@Neesedresses.com.

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